MINDIE WELLNESS - TERMS & CONDITIONS
Last Updated: February 2026
1. SERVICE OVERVIEW
Mindie Wellness provides online mental health counseling and career guidance services to clients globally.
2. ELIGIBILITY
- You must be 18 years or older
- Services are for general mental health support
- Not for crisis intervention or emergencies
3. EMERGENCY PROCEDURES
If you are experiencing a mental health emergency:
- India: Call 1800-599-0019 (KIRAN Mental Health Helpline)
- UAE: Call 800-4673 (MHPSS Helpline)
- UK: Call 999 or 111
- USA: Call 988 (Suicide & Crisis Lifeline)
- Singapore: Call 1800-221-4444 (Samaritans of Singapore)
- Australia: Call 000 or 13 11 14 (Lifeline)
4. SESSION DETAILS
- Sessions conducted via video call
- Duration: As specified (15 min free / 45 min paid)
- Technical issues may occur; we'll reschedule if needed
5. PROFESSIONAL BOUNDARIES
- Counselor-client relationship only
- No dual relationships
- Communication only through official channels
6. LIMITATIONS
- Not a substitute for medical treatment
- Not suitable for severe mental illness requiring hospitalization
- Counselor may refer you to in-person care if needed
7. CONSENT TO TREATMENT
By booking, you consent to online psychological counseling.
8. GOVERNING LAW
Services governed by laws of India and your country of residence.