MINDIE WELLNESS - PRIVACY POLICY
1. INFORMATION WE COLLECT
- Name, email, phone number
- Session notes (confidential)
- Payment information
- Communication records
2. HOW WE USE INFORMATION
- Provide counseling services
- Schedule appointments
- Process payments
- Send session reminders
- Legal compliance
3. CONFIDENTIALITY
Your information is strictly confidential except:
- Risk of harm to self or others
- Child abuse or neglect
- Court order or legal requirement
- With your written consent
4. DATA SECURITY
- Encrypted storage
- Secure video platforms
- Access restricted to authorized staff
- Regular security audits
5. DATA RETENTION
- Session notes: 7 years (legal requirement)
- Contact info: Duration of service + 1 year
- Payment records: As required by law
6. YOUR RIGHTS
- Access your data
- Request corrections
- Request deletion (where legally permitted)
- Withdraw consent
7. INTERNATIONAL TRANSFERS
Data may be processed in India and stored on secure servers globally.
8. CONTACT
Privacy concerns: [email protected]